VELTRIQ LLC Privacy Policy
Important Notice Regarding Text Messaging Data
VELTRIQ LLC does not share customer opt-in information, including phone numbers and consent records, with affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. Text messaging originator opt-in data is kept confidential.
1. Information We Collect
We may collect personal information such as your name, email address, phone number, physical address, inquiry details, communication preferences, opt-in records, and timestamps. We may also collect non-personal information such as IP address, browser type, device information, website usage patterns, cookies, and similar technologies.
2. How We Use Your Information
We use collected information to provide and improve our services, respond to inquiries, prepare requested documents, communicate about appointments or service updates, maintain consent records, improve website functionality, and support security and fraud prevention.
3. SMS Messaging and Compliance
By opting into SMS messaging, you agree to receive text messages related to VELTRIQ LLC services, including appointment reminders, document preparation updates, customer support, and important informational follow-ups. Promotional text messages are sent only where separate consent is provided.
- You may cancel SMS notifications at any time by replying STOP.
- Reply HELP for assistance or contact us at [email protected].
- Message frequency varies, up to 4 messages per month.
- Message and data rates may apply.
- Carriers are not liable for delayed or undelivered messages.
SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
4. Information Sharing and Disclosure
We do not sell, rent, or trade personal information. We may share information with service providers who help operate our business, including providers used to deliver messages you consented to receive, or where required by law, legal process, or to protect our rights.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to analyze site traffic, remember preferences, and improve website functionality. You can control cookies through your browser settings.
7. Your Rights and Choices
You may request access, updates, or deletion of your personal information, opt out of marketing emails, opt out of SMS messages by replying STOP, and withdraw consent for future communications.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.
9. Changes to This Privacy Policy
We may update this policy periodically. The latest version will be posted on our website with the effective date.
10. Contact Us
VELTRIQ LLC
250 Monroe Ave NW, Grand Rapids, MI 49503
Phone: +1 616-410-0505
Email: [email protected]